Privacy Policy

Last updated: December 2025

Welcome to SmartBundleBox (“we”, “our”, “us”), accessible at https://smartbundlebox.com. We are committed to protecting your privacy and handling your personal information in an open and transparent manner, in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

Personal Information

We may collect personal information that is reasonably necessary for our business operations, including:

  • Name

  • Email address

  • Billing information (processed securely by third-party payment providers)

  • Purchase and order history

We do not store or process your credit/debit card details on our servers.

Non-Personal Information

We may automatically collect certain non-identifying information, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on our website

  • Referring URLs

2. How We Collect Information

We collect information when you:

  • Visit our website

  • Place an order or purchase a digital product

  • Contact us for support or inquiries

  • Subscribe to emails or updates (if applicable)

3. Use of Personal Information

We use your personal information to:

  • Process payments and deliver digital products

  • Provide customer support and respond to inquiries

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Comply with Australian legal and regulatory requirements

4. Disclosure of Personal Information

We may disclose your personal information to:

  • Payment processors (e.g., Stripe, PayPal)

  • Website hosting and technical service providers

  • Analytics and email service providers

We only share information that is necessary for these services. Some third-party providers may be located outside Australia, and by using our website, you consent to this disclosure.

5. Cookies and Analytics

SmartBundleBox uses cookies and similar technologies to:

  • Ensure proper website functionality

  • Analyse website traffic and user behaviour

  • Improve user experience

You can disable cookies through your browser settings; however, some features of the website may not function correctly.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Despite these measures, no data transmission over the internet can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by Australian law.

8. Access and Correction of Personal Information

Under the Australian Privacy Act, you have the right to:

  • Request access to the personal information we hold about you

  • Request correction of inaccurate, outdated, or incomplete information

To make a request, please contact us using the details below. We may require identity verification before processing your request.

9. Children’s Privacy

SmartBundleBox does not knowingly collect personal information from individuals under the age of 13. If you believe a child has provided personal information through our website, please contact us and we will promptly remove such information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised update date.

11. Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact us:

📧 Email: info@smartbundlebox.com
🌐 Website: https://smartbundlebox.com

Thank you for trusting SmartBundleBox.
Your privacy is important to us.